Privacy Policy

Last updated: April 2025

BowlsTrack is operated by Afon Analytics ("we", "us", "our"). We are committed to protecting your privacy and handling your data transparently. This policy explains how we collect, use, and protect your information when you use the BowlsTrack application and website.

1. Information We Collect

Information you provide

• Account information: Name, email address, and club affiliation when you register
• Performance data: Bowl delivery coordinates, match scores, game statistics, and session notes that you enter into the app
• Contact information: Details you provide when contacting us through our contact form
• Payment information: Processed securely by Stripe; we do not store card details

Information collected automatically

• Usage data: How you interact with the app, features used, and session duration
• Device information: Browser type, operating system, and device type
• Local storage: The app stores data locally on your device for offline functionality

2. How We Use Your Information

We use your information to:

• Provide and improve the BowlsTrack service
• Generate your performance analytics and statistics
• Process your subscription payments
• Send service-related communications (e.g., updates, security alerts)
• Respond to your enquiries and support requests
• With your consent, send newsletters and product updates

3. Data Storage and Security

Your data is stored using Supabase, a secure cloud database platform. We implement appropriate technical and organisational measures to protect your data, including:

• Encryption in transit (HTTPS/TLS)
• Secure authentication
• Regular security reviews
• Access controls limiting who can view data

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers: Supabase (hosting), Stripe (payments), Microsoft (contact forms)
• Club administrators: If you're part of a club subscription, designated administrators may view aggregated team performance data
• Legal requirements: If required by law or to protect our rights

5. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Object: Object to certain processing of your data
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at [email protected].

6. Data Retention

We retain your data for as long as your account is active. If you cancel your subscription, we retain your data for 90 days in case you wish to reactivate, after which it is deleted. You can request immediate deletion at any time.

7. Cookies

Our website uses essential cookies for functionality. We do not use advertising or tracking cookies. The app uses local storage to enable offline functionality.

8. Children's Privacy

BowlsTrack is not directed at children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the app.

10. Contact Us

For privacy-related enquiries:

Afon Analytics
Email: [email protected]
Website: afonanalytics.co.uk